Frequently Asked Questions
Find answers to common questions about HomeClean.ai
Getting Started
HomeClean.ai is a mobile app that helps homeowners communicate effectively with their cleaning staff, even when they speak different languages. The app automatically translates task instructions and provides audio playback in the staff member's preferred language.
Getting started is easy:
- Download the app and create a homeowner account
- Set up your household with rooms and cleaning tasks
- Invite your cleaning staff using their email address
- Start creating cleaning schedules
Yes! HomeClean.ai offers a free plan that includes basic features. Our free plan allows you to manage one household with essential cleaning management features. Premium plans are available for users who need advanced features like multiple households, co-homeowner access, and unlimited staff members.
Language & Translation
HomeClean.ai supports 57 languages for both the app interface and voice instructions. This includes widely spoken languages like English, Spanish, French, Polish, Romanian, Turkish, Arabic, Chinese, and many more.
When you create task instructions in your language, HomeClean.ai automatically translates them for staff members who have a different language preference. The translations are generated using advanced AI and are cached for fast access.
Yes! Staff members can listen to task instructions as audio in their preferred language. This is especially helpful for complex cleaning instructions or when staff prefer audio guidance while working.
Staff & Households
From the Staff tab in the app, tap "Invite Staff" and enter your cleaner's email address. They will receive an email with instructions to download the app and join your household. You can also share an invite code directly.
A co-homeowner is someone who shares full access to your household, such as a spouse or partner. They can manage rooms, tasks, staff, and schedules just like the primary homeowner. Only one co-homeowner can be added per account.
Staff members can only see information relevant to their cleaning tasks: room names, task descriptions, schedules, and any photos or instructions you add. They cannot see your email, phone number, or billing information.
Scheduling & Tasks
Go to the Schedule tab and tap on any date to add tasks. You can select from your room-based tasks or create one-time custom tasks. Set the frequency (daily, weekly, monthly) for recurring tasks.
Yes! You can add photos to any task to show exactly how something should look or where cleaning supplies are located. This visual guidance helps ensure consistent cleaning results.
When staff complete a cleaning session, they submit a summary that includes which tasks were completed, any supplies that are running low, and any issues they encountered. You'll receive a notification and can review the session summary in the app.
Still have questions?
Our support team is here to help you get the most out of HomeClean.ai
Contact Support